920-173  credential validates your ability to configure, manage, and perform operational activities for the administration and networking of  Contact Center Rls. 7.0.

920-173 certification tests your knowledge and skills in the following areas:
Features
Administration
Configuration
Management
Reporting
Networking

To earn Nortel 920-173 certification, you must hold the NCSS - Nortel Contact Center Manager Rls. 7.0 Installation & Configuration certification (920-174) and successfully complete one of the following options:
Option 1: successfully complete standard exam 920-173
Option 2: successfully complete both segment exams 922-060 and 922-061
Note: standard exam 920-173 is composed of two segment exams.There is no partial credit; you must pass both segments to pass the 920-173 standard exam.

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